Shipping Policy

At DriveFresh Supply, we aim to dispatch your order as quickly and efficiently as possible.

Order Processing

Orders are processed within 1–2 working days after payment has been received.

Orders placed on weekends or bank holidays will be processed on the next working day.

Delivery

We currently deliver to addresses within the United Kingdom.

• Free UK delivery on orders over £50
• Standard delivery is typically 2–5 working days after dispatch.

Delivery times are estimates and may vary due to courier delays, adverse weather or other circumstances beyond our control.

Tracking

Where available, tracking information will be sent to you by email once your order has been dispatched.

Delivery Address

Please ensure your delivery address is accurate when placing your order. DriveFresh Supply cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details supplied by the customer.

Delayed Deliveries

While we work with trusted delivery partners, occasional delays can occur. If your order has not arrived within the expected timeframe, please contact us and we'll be happy to investigate.

Damaged or Missing Orders

If your order arrives damaged or an item is missing, please contact us within 48 hours of delivery with your order number and, where possible, photographs of the issue. We'll work to resolve the matter as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: drivefresh@mail.co.uk